Taplot for iOS
Privacy Policy
Last updated: November 12, 2026
This policy explains how Vispie Inc collects, uses, shares, retains, and deletes information in the Taplot iOS app. It covers your account, interactive story activity, app preferences, and the services needed to operate the app.
Information we collect and use
We use the following information for App Functionality: signing you in, delivering stories and app updates, saving your activity, protecting the service, and diagnosing problems. App information may be linked to your account. Your avatar, appearance, and autoplay preferences are also used for Product Personalization.
You provide your email, password, display name, and preferences when creating or using an account. Taplot records story choices and account-linked library and progress activity as you use these features. Authentication, database, and update requests automatically send technical request information, installation identifiers, IP-derived approximate location, and, when present, crash or error information to our service providers. Information can be linked to your account or app installation.
| Data category | What it includes and why we use it |
|---|---|
| Name | The display name you provide, or the name shared by Sign in with Apple or Google, used for your profile and shown with your comments. |
| Email Address | Your account email, used for sign-in, account access, and communications you request. |
| Phone Number | The phone number you sign in with when you choose a code sent to your phone, used to send that code and to secure your account. Codes are sent by our SMS provider, Twilio. |
| User ID | Your account identifier, used to associate your profile, library, progress, and choices with your account. |
| Device ID | App installation identifiers used to deliver and manage app updates, support app diagnostics, and measure app usage. If you allow tracking, your advertising identifier (IDFA) is used to measure Taplot's ads, as described under Analytics and advertising measurement. |
| Advertising Data | Which of our ads or links led to your install, used to measure and optimize Taplot's own advertising. |
| Product Interaction | Interactions with Taplot, including story viewing, playback, searches, likes, subscriptions, and library actions, and masked session recordings of screen layout, taps, and scrolls (text, text fields, and images masked), used to operate these features and, through our analytics partners, to measure and improve the app. |
| Other User Content | Comments and replies you post on stories, shown to other viewers with your display name and avatar, and checked against our community rules; and text you type in a Live story, used to write and film its reply. Comments you report are reviewed to enforce the Terms of Use. |
| Purchase History | Your Tapes purchases (store transaction ID, pack, date) and the choices you unlock with Tapes, used to credit your Tapes, keep unlocked choices on your account, prevent duplicate charges, and handle refunds. Apple (App Store) processes your payment; Taplot never receives your card or payment details. |
| Gameplay Content | Your story choices, progress, and endings, used to save your interactive story experience. |
| Crash Data | App crash information used to identify and fix app failures. |
| Other Diagnostic Data | Error information and operational request logs, including IP addresses and technical request metadata, used to operate and secure authentication, the app, and update delivery. |
| Other Data Types | Preferences you set, including avatar, appearance, and autoplay settings, used to operate and personalize the app. |
| Coarse Location | Approximate location derived from IP addresses in service requests, used to operate and secure the service. Taplot does not request GPS location. |
Your password is processed by our authentication provider to sign you in. If you contact support, we also use the information you choose to include to respond to your request.
Service providers and sharing
We use Supabase for authentication and database services, Twilio to send sign-in codes by text message, our own servers on Google Cloud (taplot.ai) for stories, likes, subscriptions, and comments, and Expo / EAS for app build, update delivery, push notifications, and related operational services. We also use PostHog, Google Analytics for Firebase, Meta, TikTok, and AppsFlyer for the analytics and ad measurement described below. If you sign in with Apple or Google, that company confirms your identity and shares your name and email address (or Apple's private relay address) with us. These providers process information needed to perform those services on our behalf. We require providers handling Taplot personal information to protect it consistently with this policy and applicable law. In-app purchases are processed by Apple (App Store); Taplot receives a signed record of each purchase to credit your Tapes, not your payment details.
We may disclose information where required by law or necessary to protect the security of the service and people's rights. We do not sell your personal information. Taplot shows no ads in the app. We share limited app events with the analytics and advertising measurement partners described below to measure and improve the app and our own advertising. On iOS, your advertising identifier (IDFA) is shared only if you allow tracking.
Analytics and advertising measurement
Taplot shows no ads inside the app. We do advertise Taplot on other apps and websites, and we use the following partners to understand how the app is used and which of our ads bring people to it:
- PostHog (product analytics): app opens, screens, story viewing, playback, choices, and purchase events, linked to an installation ID and, when you are signed in, your account ID. Used to measure and improve Taplot. App versions that support it also send PostHog masked session recordings: a replay of how screens were laid out and where you tapped and scrolled, used to find and fix confusing or broken screens. In these recordings all text, text fields, and images are masked before they leave your device, and no app logs or network requests are included.
- Google Analytics for Firebase (Google): app installs and opens, sign-up, and purchase events, used for app analytics and, where we advertise on Google, to measure those ads.
- Meta (Facebook) and TikTok SDKs: app installs and opens, account registration, and Tapes purchases (value and currency), together with your device's advertising identifier (IDFA, only after you allow tracking), the app vendor identifier (IDFV), sent to Meta and TikTok to measure and optimize Taplot's own ads on their services.
- AppsFlyer (install attribution and deep links): in app versions that include it, and while it is switched on, the AppsFlyer SDK receives app installs and opens, account registration, story-start and Tapes purchase events, the app vendor identifier (IDFV), and network data, to tell which ad or link led to an install and to open the story that ad showed. It receives your device's advertising identifier (IDFA) only after you allow tracking; without it, AppsFlyer still receives these events and measures ad installs through Apple's SKAdNetwork and AdAttributionKit.
On iOS, Meta and TikTok are used only if you tap Allow on Apple's App Tracking Transparency prompt. Meta is also limited to the US App Store. If you choose Ask App Not to Track, these two SDKs are not started and no events are sent to them. AppsFlyer, PostHog, and Google Analytics for Firebase do not depend on that choice and work as described above: AppsFlyer receives your advertising identifier (IDFA) only after you allow tracking, and PostHog and Google Analytics for Firebase do not collect it. You can change your answer at any time in iOS Settings → Privacy & Security → Tracking; Taplot reads it again on every launch.
We do not share your name, email address, phone number, password, comments, or the text you type in stories with these advertising and measurement partners. Their own use of this information is described in the Meta Privacy Policy, the TikTok Privacy Policy, the AppsFlyer Privacy Policy, Google's Privacy Policy, and the PostHog Privacy Policy.
Notifications. If you allow notifications, Taplot stores this device's push token (with your account when you are signed in) to send reminders about stories you are watching, delivered through Expo and Apple or Google's push services. You can turn notifications off in the app's Settings or your phone's settings at any time.
Retention and deletion
We retain your account and associated profile, library, story progress, choices, and preferences while your account is active so these features continue to work. You can delete your account from within the app.
Purchase records (store transaction ID, pack, Tapes amount, and date) are financial records. When you delete your account, they are detached from it and kept only to prevent a purchase from being credited twice and for accounting and legal obligations; your Tapes balance and unlocked choices are deleted with the account.
When account deletion completes, Taplot removes your authentication account and its associated profile, saved library, story progress, and account-linked choices from the active database, and signs you out. Your comments, likes, and subscriptions on taplot.ai are erased at the same time.
Choices submitted while signed out are stored without an account ID to calculate the choice percentages shown in stories. These records remain separate from account data, are kept until the associated story data is removed, and are not removed by deleting an account.
Operational logs and backups may retain residual records for limited periods under the providers' retention controls. Access is restricted, and these records are used for service security, recovery, or legal obligations rather than advertising or personalization. Information that must be retained by law is retained only for the required purpose. Uninstalling the app alone does not delete your account.
Your choices and account deletion
- Open Me in Taplot.
- Select Delete account, enter DELETE, and confirm.
Deletion removes your account and saved activity. You do not need to email support to complete it. You can change your profile and app preferences in the app. To request access to or correction of your information, withdraw consent where applicable, or ask a privacy question, contact support@vispie.com.
Security and children
We use access controls and service-provider security measures to protect information. No method of transmission or storage is completely secure. Taplot is not designed for children under 13. If you believe a child under 13 has provided personal information, please contact us so we can address it.
Updates and contact
We may update this policy as Taplot changes. The date above identifies the latest revision. For privacy or support requests, contact Vispie Inc at support@vispie.com.