Delete your account and data

How to delete your account in a browser

1. Open account settings using the link above.
2. If you are signed out, find the Account section and choose Sign in or create account. Sign in with the same email and password you use in Taplot; you will return to Settings.
3. In the Account section, choose Delete account.
4. Enter DELETE and choose Permanently delete account to confirm. Deletion cannot be undone.

For questions about this process or account access, contact support@vispie.com. Never send your password, verification codes, payment details, or other secrets by email.

What is deleted

When deletion completes, we remove your authentication account and its associated profile, saved library, story progress, preferences, and account-linked choices from the active database. You will no longer be able to sign into that account or recover its saved activity.

What may remain

Operational logs, installation-related service records, and backups may retain residual information under our service providers' retention controls. These records have restricted access and are used for service security, diagnostics, recovery, or legal obligations rather than advertising or personalization. Information that must be retained by law is retained only for that purpose.

Choices made while signed out have no account ID. They remain separate from account data to provide story choice percentages until the associated story data is removed, and are not removed by deleting an account.

See the Taplot Android Privacy Policy for the data we collect and how it is used.

Delete from within the app

If you can access Taplot, open Profile → Settings → Delete account, enter DELETE, and confirm. Uninstalling the app alone does not delete your account.